Deep-sea containers
Send the final bill of lading, container identity, vessel and arrival details, plus the invoice and packing list for the goods inside.
UK port coverage
Felixstowe customs clearance
Customs clearance for Felixstowe container imports and exports. Share the commercial and transport information before arrival so declaration and release issues can be found early.
Call our customs team07946 896896Tell us the goods, arrival port and expected date.
CONTAINERS · ROAD · RAIL
Port-focused support
Prepared before arrival. Coordinated through release.
For a Felixstowe container, the bill of lading, container number, vessel and port or inventory reference must match the declaration and the goods on the commercial documents. We can work through the customs requirements and response, while collection arrangements remain with the carrier, terminal and haulier or rail operator.
Freight Customs Clearance Ltd supports importers, exporters, freight forwarders and transport operators with document checks, customs-clearance coordination and practical release updates.
How this port works
Plan customs release before booking the collection.
Felixstowe's container operations connect to road and rail. The port says road hauliers use its Container Booking System; that process is separate from making a customs declaration.
Port of Felixstowe: Container Booking SystemBefore you book collection
- Provide the final bill of lading, container number, vessel and expected arrival.
- Send the invoice, packing list, importer EORI and any goods-specific supporting documents.
- Confirm whether the onward move is by road or rail and who is arranging it.
- Check customs, carrier and terminal status before the transport party finalises collection.
Road-collection booking is arranged by the registered haulier through the port's system; it is not completed by a customs declaration or by Freight Customs Clearance Ltd.
Movement profile
Planning around Felixstowe cargo.
Port capability does not replace customs preparation. The declaration file, terminal identifiers and physical handover still need to describe the same movement.
Road collections
The customs response is one checkpoint. A road haulier must also follow the Port of Felixstowe's own booking and access arrangements.
Rail-connected freight
Tell us if the onward movement is by rail so the receiving party and handover references can be coordinated with the customs status.
- 01
Match bill of lading, container number, vessel and expected arrival with the carrier record.
- 02
Supply invoice, packing list, commodity details, value, quantity and gross/net weights.
- 03
Confirm the importer EORI, intended customs procedure and any required licences or origin evidence.
- 04
Send the inventory or port reference when the carrier or terminal makes it available.
- 05
Keep customs release separate from carrier, terminal and road or rail collection readiness.
Clearance workflow
Pre-arrival review
Commercial and transport documents checked before the vessel or container reaches port.
Declaration support
Import or export clearance information prepared and coordinated for the shipment.
Customs response
Questions, holds and additional requirements translated into clear next actions.
Release handover
Release status coordinated with the relevant freight and transport parties.
24/7Operational availability
365Days each year
10+Years’ team experience
Felixstowe FAQs
Questions before the cargo moves.
Answers relate to our clearance-preparation service and do not represent the port or terminal operator.
For the declaration steps, see our UK customs clearance service and import clearance guide.
Can a Felixstowe import be prepared before arrival?+
Yes, if the shipment documents and goods details are available. We will flag information that must be confirmed before the declaration is finalised.
Who books a road collection slot?+
The registered haulier uses the port's Container Booking System. We handle the customs-clearance side, not the haulier booking.
Does a rail container need the same collection booking?+
The port's road-haulier booking rules are not the rail-collection process. Tell us who is arranging the rail move so the handover can be checked separately.
Are you the Port of Felixstowe?+
No. We are an independent customs-clearance business.
Always on
Clearance support, 24/7, 365 days.
Call to discuss your shipment, or email the details and available documents for review.