01
Import clearance
Pre-arrival checks, declaration coordination, customs responses and release updates for goods entering the UK.
UK importsUK customs clarity, from arrival to release
Cargo cleared.
Deadlines protected.
24/7 UK customs-clearance support focused on London Gateway, Tilbury and Felixstowe—backed by more than 10 years of team experience.
24/7 · 365 days10+ years’ experienceThree UK port hubs
Clearance plan Active
01OriginDocuments received
04ReleasedReady for handover
File reviewChecked
Customs submissionCoordinated
Release handoverVisible
UK ports•24/7•10+ years•365 days
UK customs services
One accountable clearance partner at the port.
Imports, exports, container releases and document checks brought into one visible, port-focused plan.
02
Export clearance
Export information and supporting documents coordinated so cargo can leave the UK with the right customs record.
UK exports03
Container releases
Port-focused support for loaded and empty containers requiring customs-status checks before onward movement.
Loaded · Empty04
Duty & compliance
Document, classification, valuation and import-tax information reviewed before cargo reaches the border.
Review · PreparePreparation is performance
The border is not where clearance begins.
The decisive work happens earlier: understanding the cargo, validating the file and agreeing the route before the shipment reaches customs.
The FCC difference
Not just a status update. A clear next move.
We focus on the moments that protect time and margin: catching missing information early, keeping every party aligned, and translating customs requirements into practical actions.
See how we workFewer handoffs
One point of coordination across documentation, customs and freight partners.
Cleaner files
Early document checks help prevent avoidable questions at the border.
Useful updates
Know what changed, what it means and what needs to happen next.
How it works
Four steps. No mystery.
Pre-clear
Share the shipment details early so we can spot gaps before departure.
Validate
We check the paperwork, commodity information and clearance route.
Coordinate
Declarations, carrier updates and border requirements stay aligned.
Release
You receive a clear handover once the shipment is ready to move.
Primary UK port coverage
Three gateways. One clearance standard.
Focused customs and release coordination for container traffic moving through the Thames and Felixstowe.
01 · THAMES
London Gateway
Containerised import and export clearance support, from pre-arrival review to release handover.
View port service ↗02 · THAMESPort of Tilbury
Practical customs coordination for goods arriving at or departing through Tilbury.
View port service ↗03 · EAST COASTPort of Felixstowe
Container customs-clearance and release support for the UK’s east-coast trade corridor.
View port service ↗
Verified companyFreight Customs Clearance Ltd
- Company number
- 17307041
- Status
- Active
- Incorporated
- 29 June 2026
Illustrative service scenario
Empty containers held for a customs status check.
See how we would structure the evidence, customs query and release handover—without pretending an example is a customer testimonial.
Read the response planInteractive clearance desk
Turn uncertainty into a review-ready file.
Build an enquiry, ask approved service questions and prepare the right documents before the shipment reaches port.
Guided enquiry
Answer a short sequence and receive a structured clearance brief you can copy and share.
Service assistant
Get instant answers grounded in our approved services, ports and preparation guidance.
Adaptive checklist
Create a document list based on the movement and cargo type, then track what is ready.
Frequently asked
Good clearance starts with good questions.
Here are the answers importers and exporters usually need before cargo moves.
What documents are usually needed for customs clearance?+
Most shipments need a commercial invoice, packing list, transport document and accurate product details. Certificates, permits or origin evidence may also be required depending on the goods and route. We review the file and explain what is missing before submission.
Can you help before the shipment leaves its origin?+
Yes. Pre-clearance is often the best time to identify documentation gaps, classification questions and permit requirements. Early review helps reduce avoidable delays when the cargo arrives.
Do you support air, sea and road freight?+
Yes. We coordinate customs and documentation requirements across air, sea and road movements, working with the relevant carriers, ports, terminals and delivery partners.
How will I know what is happening with my shipment?+
We communicate the milestones that matter: file received, documents checked, declaration submitted, customs response, release and delivery handover. If an issue appears, you receive the next action—not just a status label.
Can you review duty and classification before I import?+
Yes. We can review product information and help you prepare for classification, valuation and duty considerations before the shipment is committed, subject to the rules of the destination market.
Your next shipment
24/7 support. Email our clearance team.
For a faster first answer, include
01Cargo & commodity
02Origin & destination
03Mode & arrival date
Send your shipment details and available documents to our enquiry team for human review.
enquiries@freightcustomsclearance.co.ukOperational availability: 24 hours a day, 365 days a year.