About these terms
These terms apply to use of this website. They do not form Freight Customs Clearance Ltd’s full trading terms and do not create a customs-clearance, freight or advisory contract. Service-specific terms, scope, charges and authority must be agreed separately.
General information only
Website content explains services and preparation steps in general terms. It is not legal, tax or binding customs advice and should not be relied on as a final declaration decision, commodity classification, valuation, duty calculation, licensing conclusion or guarantee of customs or terminal release.
Interactive tools
The quote wizard and checklist help organise information. Ask FCC uses a controlled library of approved website answers. Results depend on the information selected or entered and must be verified before any operational or compliance decision is made.
Accuracy and availability
Reasonable efforts are made to keep content useful and current, but customs and port requirements may change. The website may be updated, suspended or unavailable without notice. Always check current official guidance and the facts of the individual movement.
Acceptable use
You must not misuse the website, attempt unauthorised access, introduce malicious code, overload interactive tools, extract content at scale or use the site to submit unlawful, misleading or third-party confidential information without authority.
Intellectual property and links
Unless stated otherwise, the website’s branding and original content belong to Freight Customs Clearance Ltd. External links are provided for convenience and do not imply control, partnership or endorsement.
Liability and governing law
Nothing excludes liability that cannot legally be excluded. Subject to that, the company is not responsible for loss caused by relying on general website information instead of obtaining advice for the particular shipment. These website terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.