Preparation first
Problems are easier to solve before a vessel arrives. We prioritise early document and information checks.
The company
Freight Customs Clearance Ltd was incorporated in 2026. The team behind it brings more than 10 years of customs and freight experience to UK port operations.
Verified company details
Problems are easier to solve before a vessel arrives. We prioritise early document and information checks.
Every update should explain what changed, what it means and what needs to happen next.
Operational availability is designed around port activity: 24 hours a day, 365 days a year.
Clear responsibilities
We review the information supplied, prepare and submit customs declarations when authorised, and explain the status messages and next steps.
The importer or exporter supplies accurate commercial documents, the required identifiers and authority to act, and confirms any facts we query.
HMRC and Border Force determine customs controls. Carriers, terminals and inventory systems manage their own holds, charges and physical release steps.
See our customs-clearance service for the scope of support, or contact us about a concern.
Always on
Call to discuss your shipment, or email the details and available documents for review.